Yes we have Library area where you can check out your kids while they playing.
Will allow the same till waiting area, no stroller and bags will be allowed in game zones.
To report lost items or inquire about lost and found:
1. Approach the park's customer service or information desk.
2. Provide details about the lost item.
3. Fill out the details of lost item in report.
4. Check periodically for updates on the lost item.
5. Whenever we will found you lost item will inform you on given contact number.
There are no specific restrictions on taking photographs or videos inside the Puno advance However, it is important to keep your mobile devices safe while participating in activities. Please be considerate of others' privacy and ask for permission before capturing images or videos of fellow guests or staff members.
There are no multiplayer games in the VR zones but there are various multiplayer games available in the Arcade zone, Adventure & Trampoline zone
"Our VR games are related to adventure activities like skiing, paragliding, gun shooting, etc. These games you won’t get anywhere in Chhattisgarh.
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Yes, you can visit Arcade, VR zones without a card but not the Adventure & Trampoline area.
We have 07 zones which includes multiple Futuristic activities like VEX, VR, Augmented bowling, Arcade, Glow in the dark Trampoline and Adventure, Junior zone & Pots & Plates.
Yes, as each activity is having their time limits, our Customer Service Representative will assist you.
No, grip socks can be bought from Counter by paying cash, online Rs.80 per head.
As GST is already taken in the card so no Extra GST will be liable, that is shown just for your information.
That a single price where you can enjoy both Trampoline And Adventure
No, the validity will get renewed for the next 01 year from the date of Recharge.
Rs.500 is the minimum amount of Add on and maximum is Rs.10000 with extra benefits.
On recharge of Minimum Rs.5000, after deducting 18% GST i.e Rs.763, you will get Rs.4237 Credit & extra Rs.763 as a bonus amount (Bonus Amount cannot be used in some Games).
You can visit our walk-in counter to book your ticket. Alternatively, if you wish to book your ticket online, you can call IVR 829 829 4449 to book your ticket.
Each game has its own set of player’s requirements. Some games can be played individually while others are multi-player.
Validity of card is 01 year.
you can check our Website-www.funatpuno.com & Social media handle @funatpunopune – Instagram, Facebook & Youtube.
Charges of Puno grip socks and Locker have to pay through cash or UPI, Puno card will not be accepeted to make the payments of Grip socks and locker.
We have dedicated locker facilities, for our all the guests, which are available at INR 50.00 for the package duration & the refundable security deposit of rs. 500.00
Outside Food, eatables, water bottles.
Once you will visit Puno Advance, our Customer Service Representative will assist you and guide you for any games which have any Height restrictions
Currently the tested limit is 120 Kgs on Trampoline.
Sir/Ma'am, for any complaints / suggestions we will connect you with our Guest Relation Executive who shall take care of all your queries.
Yes Sir/Ma'am, we have equipped ourselves with a well groomed & experienced team who are capable enough to take care of your kids for their entire stay at the park premises, also the premises under the surveillance on cctv cameras making your child stay safe & enjoyable, parents stay is mandatory with kids below 03 years.
Yes Sir/Ma'am, we have highly professional & trained Customer Service representatives in our team who are always readily available to assist you & guide you in every zone whether it's bowling,trampoline,Vr zone etc
We offers mixture of zones dedicated to all age groups.Below 10 years we have PUNO Junior ,kiddy car and some games in Arcade as well and for 10 & above age we have PUNO Advance area which includes following zones - Augmented bowling, VR zone, Arcade zone, VEX adventure and Glow in the dark (Adventure & Trampoline).
We have Sports Lounge where you can wait while having your meal with drinks.
Our Customer Service Representative will make sure that your stay at PUNO ADVANCE Parks is safe & enjoyable, however in any unforeseen circumstances when our guests is injured while playing, the management do not hold any responsibilty for such injury; however our crew members shall assist you with all the necessary assistance from our end.
Sorry to inform you, we don’t have any refund policy, but on showing a valid reason proof we may issue you a credit note on the descretion of our Park Manager which you can use in future while you plan your next visit which shall be valid for one month.
Sir/Ma'am you can leave your kids in Junior Zone as our Customer Service Representative are their to assist them and meanwhile you can enjoy our Puno advance Arena.
Yes Sir/Ma'am you can visit the park with a specially abled child, & can enjoy together, conditions to that you shall be responsible for taking good care of the child all through your stay at the park
Sorry Sir/Ma'am you can't do that, as the games in the park is on per person basis, Purchased tickets are not transferable
For the kids below 3 years, entry of 1 guardian is allowed complimentary as per the set protocol, however guardians are not allowed for kids above 3 years, & they can relax themselves at the PUNO Sports Lounge or the PUNO Library area & enjoy by watching their kids playing in Junior Arena.
Mam/Sir, Infants babies are not allowed and Either of the parent or a guardian, needs to be there with Kids below 3 years as a standard protocol, however you may enjoy with them at the PUNO advance section with all the Arcade Games; for few specific games age may be a bar & will be explained by the Customer Service Representative there at the Park.
You can see all the videos of our exciting activities, online on social media platforms, like youtube or fb & insta or else also on our website www.funatpuno.com
Sorry we don’t have any dedicated changing room
We are open on all 7 days of week.
We have our soft lauch on 21 July 2023 and from 22 july it will be open for our awaited customers
Book my show, grab on, thrillophilia, nearbuy, desi dime, coupon dunia, beyond enough.
Parking is available at the Mall at standard mall charges.
YES!! Our Membership plans shall be launched shortly & we will inform you about the same once launched.
Sir, we don’t follow any specific dress code, & PUNO is filled with physical activities like jumping on trampoline and other adventurous rides, we suggest you to wear something you’re comfortable at wherein you can enjoy all the activities inside the arena.
Yes we accept, payments through UPI, Phonepe & paytm or through QR scan; you may also avail payments through cards & cash at the convenience of your options
Hi, we have Bonus amount which will get credited in your card on every recharge of Rs.5000 & Above.
Yes, if you want advance booking please call on 8298294449.
Welcome to PUNE's biggest Kids Arena specially designed for kids below 10 years of age. Where your younger one can Play & Learn altogether at the same time while you can engage with mindful games at the waiting lounge. Our expert CSR will ensure your child is taken care with tender & compassion.
Yes you can use your phones inside, however management will not hold any responsibilty if the guest loses their any valuables inside the park
Yes, food is an inevitable mantra of PUNO, wherein you're served lip-smacking food at our Restro sportsbar , POTS & PLATES,for more further details you can check at our Pots & Plates Section.
Yes Mam / Sir, you're always welcome at the Park, we have a dedicated Box-Office area from where you can experience the whole park & make bookings as well
Yes, you may book directly after visiting the park.
Yes our professionally trained Customer Service Representative (CSR) are there inside to assist you on every Games, you’re suggested to follow the PUNO PROTECTION PROTOCOL with all the rules & regulations.
A full day outing is a complete day of leisure and exploration, offering a range of activities and experiences to enjoy from morning till evening. It provides a break from routine, opportunities for relaxation or adventure, and a chance to create lasting memories with friends or family.
Sorry sir, we are not authorised to share this information with you, you can provide your contact details & our management shall get back to you shortly.
You can find us on www.funatpuno.com
Yes we are available on Fb, Insta, youtube & GMB, our page name @funatpunopune
Yes the prices which we are offering now , fo rfuture offers & updates please follow our insta page funatpunopune or see website www.funatpuno.com
Hi, Currently advance booking has not yet started so you can book our ticket on walk-in, soon tickets will be available on call and websites.
As we have a card system which you can buy with the minimum value of Rs. 1000 to Rs. Rs.25000 with extra benefits.
Yes toddlers of 3 years can play at our dedicated PUNO JUNIOR ZONE, wherein one parent / guardian is allowed in the arena with the kid below 3 years only.
At PUNO Adventure & Trampoline Parks age is no bar, PUNO ADVANCE is designed to cater guests coming from all the age brackets where kids below 10 age can play & enjoy their time in the dedicated PUNO JUNIOR Arena, & for the ones above 10 age they can enjoy our multiple VR Games , Arcade games , bowling , adventure & trampoline & vex free toam adventure arena along with delicous food & beverages at our Restro Sports Bar
Monday to Thursday-weekday 11:00am to 11:00pm & friday to Sunday - Weekends 11:00am to 01:00am
Puno Advance Peak Day List
New Year : 1st January 2025
Republic Day: 26th January 2025
Valentine's Day: 14th February 2025
Mahashivratri: 26th February 2025
Holi: 14th March 2025
Gudi Padwa : 30th March 2025
Eid-al-fitar: 31st March 2025
Mahaveer Jayanti: 10th April 2025
Good Friday: 18th April 2025
Maharashtra Day: 01st May 2025
Eid-al-adha: 07th June 2025
Independence Day: 15th August 2025
Raksha Bandhan: 9th August 2025
Krishna Janmashtami: 16th August 2025
Ganesh Chaturthi: 27th August 2025
Gandhi Jayanti: 02nd October 2025
Dussehra: 02nd October 2025
Roop Choudas: 19th October 2025
Diwali: 20th October 2025
Goverdhan Pooja: 21st October 2025
Bhai Dooj: 22nd October 2025
Guru Nanak Jayanti: 5th November 2025
Children's Day: 14th November 2025
Winter Holidays: 24th Dec - 31st Dec 2025
At PUNO Advance their is no age boudations, PUNO is designed to cater guests coming from all the age brackets where kids below 10 age can play & enjoy their time in our Puno Junior Zone where they can play Multiple activities in 5000sft area & for the ones above 10 age they can enjoy in our Multiple zones dedicated for 10 & Above age members.
PUNO is beyond an amusement park its an Indoor Entertainment Centre, which comes with a micro-environment free from the Weather obstacles where you can amuse yourself while playing multiple games in different zones.
At Puno Advance you can Experience the Unseen world of Gamings along with Foods & Drinks with your Family and Friends.
PUNO Advance is a mixture of multiple zones that are Augmented bowling, VR zone, Arcade zone, VEX adventure free roam arena, Glow in the dark (Adventure & Trampoline), Puno Junior (Kids Play Area) & Pots & Plates Conceptualised restro bar concepts where one can enjoy Bowling, VR Games, Arcade Games, Adventure Activities & Trampoline Games along with our Sports Lounge and a dedicated play area for kids below 10 years by the name of PUNO JUNIOR. For more details on our activities you can visit our website www.funatpuno.com or followus on Insta - funatpunopune
We have opened our gates on 22nd july 2023 for general public, for more updates please visit our website, www.funatpuno.com & also our social media channels @funatpunopune . Get ready to #BePunofied
Sir, we are located at 3rd floor Phoenix MarketCity Mall, Viman Nagar, Pune, Maharashtra ,411014
Full form of PUNO is Play, Unlimited, Notch-up, Optimism.
Puno Advance is India's 1st Immersive experience Center which have Entertainment Beyond Imagination.
