faq -
Puno Peak Day List

New Year : 1st Jan 2024
Makar Sankranti : 14th Jan 2024
Republic Day: 26th Jan 2024
Valentine's Day: 14th Feb 2024
Mahashivratri: 8th Mar 2024
Holi: 25th Mar 2024
Good Friday: 29th Mar 2024
Eid-al-fitar: 11th Apr 2024
Mahaveer Jayanti: 21st Apr 2024
Labour Day: 1st May 2024
Eid-al-adha: 17th June 2024
Independence Day: 15th Aug 2024
Raksha Bandhan: 19 Aug 2024
Krishna Janmashtami: 26th Aug 2024
Ganesh Chaturthi: 7th Sep 2024
Gandhi Jayanti: 02nd Oct 2024
Dussehra: 12th Oct 2024
Roop Choudas: 30 thOct 2024
Diwali: 31st Oct 2024
Goverdhan Pooja: 2nd Nov 2024
Children's Day: 14th Nov 2024
Guru Nanak Jayanti: 15th Nov 2024
Winter Holidays: 24th Dec - 31st Dec 2024
Both food & water is not allowed inside the whole arena, however you can enjoy delicious food & beverages available at our Restaurant #chool
We have dedicated locker facilities, for our all the guests, which are available at INR 50.00 for the package duration & the refundable security deposit if INR 450.00
Please note management does not hold any responsibility towards the missing item of any guests in the park, however our lost & found dept. shall assist you in their best possible manner.
Food, eatables, water bottles, shoes are not allowed inside the park premises
There is no height restrictions. But if any child is below 7 years but his height is above 125 cm we can allow him into adult arena zone.
We allow a person max upto the weight limit of 120 Kgs to enjoy in the park
We do not have any refund policy, if you have completed all the activities in 30 minutes you can enjoy for rest of the time
for any complaints / suggestions we will connect you with our guest relationship manager who shall take care of all your queries.
we have equipped ourselves with a well groomed & experienced team who are capable enough to take care of your kids for their entire stay at the park premises, also the premises under the surveillance on CCTV cameras making your child stay safe & enjoyable
we have highly professional & trained individuals in our team who are always available to assist you & guide you in basic trampoline activity
Yes we do have a waiting area in our foyer, or else you can also enjoy our delicious food spread at our #CHOOL restaurant while you wait for your loved ones
Our court monitors will make sure that your stay at PUNO Parks is safe & enjoyable, however in any unforeseen circumstances when our guests is injured while playing, the management do not hold any responsibility for such injury; however our crew members shall assist you with all the necessary assistance from our end. We have a medical room also
It's not recommended to wear glasses during adventure activities or jumping on trampoline, but if you are not comfortable without glasses then you shall continue with the same.
Sorry, we don’t have any refund policy, but yes we will give you the credit note which you can use in future while you plan your next visit which shall be valid for one month
you can go inside the park only after purchasing the tickets or else can watch your child play from the dedicated Machaan area;
Yes sir you can visit the park with a specially abled child, & can enjoy together conditions to that you shall be responsible for taking good care of the child all through your stay at the park.
Sorry you can't do that, as the entry inside the park is on per person basis & the bands issued are only for individual use; Purchased tickets are not transferable
For the kids below 3 years, entry of 1 guardian is allowed complimentary as per the set protocol, however guardians are not allowed for kids above 3 years, as our court monitors & supervisors are there to take care of your kids.
Either of the parent or a guardian, needs to be there with Kids below 3 years as a standard protocol.
You can see all the videos of our exciting activities, online on social media platforms like Youtube , Facebook & Instagram or else on our website in image-video gallery.
we have a changing room coupled with our wash room; but sorry we don’t have any dedicated changing room
we are open on all 7 days of week
We had opened gates of our Jaipur Park in November'2020
we have multiple online partners, wherein you can book your tickets online viz, MakeMyTrip, bookmyshow, tripxoxo,nearbuy,makemytrip
Parking at PUNO parks are free
Yes!! You can now enjoy khulkar; as we have dedicated membership plans in the name & style of PUNO VIP, where the guests can choose the best suited package from multiple available options. If you’re interested then please help with your contact details & our sales team
we don’t follow any specific dress code, & PUNO is filled with physical activities like jumping on trampoline and other adventurous rides, if she and you’re comfortable in the same then you may go & enjoy as we have other guest and our staff inside the park
we accept, payments through UPI, Phonepe, paytm,QR scan; you may also avail payments through cards & cash at the convenience of your options
Yes, you can book your tickets in advance by calling on 8298294449 through our dedicated IVR team.
Yes we offer a franchise, & for more details you're requested to kindly contact our franchise manager, on the contact details mentioned in our website.
PUNO JUNIOR is our latest concept, to proovide our junior guests aged below 7, which is prolific & extensive in nature, allowing them to experience real time interactive fun away from the virtual reality filled with physical activities
Yes, we have a dedicated whole time Kids arena coupled with 3-layers of diversified entertainment being called in the name & style of PUNO-Junior, for the guests below 7 years; PUNO JUNIOR is designed & curated in such a way to enhance their enjoyment & taking their experience to new heights while taking care of the safety of your little ones
Yes you can use your phones inside, however management will not hold any responsibility if the guest loses their any valuables inside the park
Yes, food is an inevitable mantra of PUNO, wherein you're served lip-smacking food at your table with our full fledged restaurant #CHOOL at our Jaipur park
You can see our park, from the machaan area, giving you an explicit view of the park as a whole, also we don't encourage guests entering the whole arena without purchasing tickets
Yes, you may book your tickets directly after visiting the park, however making a booking on call or online will save your time & let you free from waiting period
Yes our professionally trained court monitor are there inside to assist you on every ride and trampoline area, you’re suggested to adhere them & avoid any injury while enjoying the activities
Socks are on purchase basis; once you buy its yours you can bring them next time whenever you plan to visit PUNO
Shoes are not allowed inside the park.
Grip socks are mandatory due to security reasons; Grip socks are specially designed socks with a silicon base which are anti-skating & make sure of your grip while pursuing the various thrilling activities
Grip socks are specially designed socks with a silicon base which are anti-skating & make sure of your grip while pursuing the various thrilling activities.
Waiver form is a liability form, which every guest need to fill taking into considerations the activities they pursue is in cognizance to their knowledge.
We suggest you should take 120 minutes to finish up the activities however the 150 minute package is ideal for leisure & fun for all our guests
While you plan your visit to PUNO, we suggest you shall plan ideally for your time around for 3 hours as our best value for money package for the whole arena time is 120 minutes, coupled with your snacks & refuel time that may take another 1 hour.
Sorry, We are not authorized to share this information with you, you can provide your contact details & our management shall get back to you shortly.
You can find us on www.funatpuno.com
Yes, we are available on Facebook, Instagram, Linkedin, Youtube. Our official handle name is "funatpuno"
Thank you for being our regular customer, we have dedicated membership programs for all our regular loyal customers.
You can book your tickets on call through our dedicated IVR team by calling on 8298294449 or you can purchase them while you visit our park , however physical booking will eat up your precious time & you need to visit park 30 minutes in advance to facilitate physical booking.
We have Special package based of 90 minutes (Add-on Packages are also available to extend time duration)
We have different entry charges depending on the age bracket & the package of your choice. please refer pricing page for detailed information
At PUNO Adventure & Trampoline Parks age is no bar, PUNO is designed to cater guests coming from all the age brackets where kids below 7 can play & enjoy their time on our double layered PUNO - Junior, & for the ones above 7 they can enjoy our multiple rides & games in the adventure area & the trampoline area
Yes toddlers below 3 years can play at PUNO Junior, wherein one parent / guardian is allowed in the arena with the kid.
At PUNO Adventure & Trampoline Parks age is no bar, PUNO is designed to cater guests coming from all the age brackets where kids below 7 can play & enjoy their time on our double layered PUNO - Junior, & for the ones above 7 they can enjoy our multiple rides & games in the adventure area & the trampoline area
PUNO is not just a game zone, but an Adventure & Trampoline Park, where you can enjoy & have fun over various rides & activities, like the sky stepper, donut slide, ninja course, rope course, swing bridge, dodge ball, Slam dunk, etc.; all these activities will surely gonna make you feel jumped up.
PUNO is an Adventure & Trampoline park, where you can amuse yourself while playing multiple games & enjoy heart thumping rides also fall in pool of balls or foam making you feel excited & amused.
Trampoline is an enjoyable place, where you can jump & have fun enjoying multiple games like the Slam Dunk, Dodge Ball, etc.
Indoor Adventure & Trampoline park is a concept designed & curated by PUNO, 1st time in India, where you can enjoy & experience best of both the worlds.
Trampoline is an exciting international concept, where you can jump & play various games, like the slam dunk, dodge ball, wipe out, interactive trampoline, etc. & have fun while making yourself fit on the free jump arena
Indoor Adventure is a concept presented here at PUNO, where the guests can enjoy multiple rides like the Donut Slide, Rope Course, Sky Walls, Sky Stepper, Ninja Course making them experience real time thrill & connecting with all the heart punching activities, which they may or may not have experienced before.
PUNO is a place where you can come with your family or with your bunch of friends, & experience Fun while playing games & also gain Fitness while enjoying mutliple rides & activities like the Ninja Course, Rope Course, Sky Walls dodge ball, slam dunk, wipe out, VR , Arcade and Mad wheels thus expect a fun filled, enjoyable & a cherishing time with your loved ones.
PUNO is a fascinating place where people of all the age groups, can spend time with their loved ones & enjoy variety of games & activities designed to make them experience ultimate fun, fitness & also enjoy delicious food at our dedicated restaurant #Chool.
PUNO is filled adventurous activities & fun filled games like the Ninja Course, Rope Course, Sky Walls also we have multiple exciting games on the trampoline like the dodge ball, slam dunk, wipe out & many more
We're open on all 7 days of the week, from Monday - Saturday, morning 11:30 am - 9:00 pm (07:30 will be the last entry)
Fantasy Square, 192-196, Dr. Rajendra Prasad Nagar 'A', Near 200 ft. Bypass, Ajmer Road, Jaipur (raj.), 302019
We are located on 200 ft bypass, Ajmer Road, Jaipur
Full form of PUNO is Play, Unlimited, Notch-up, Optimism
Puno is India’s First Indoor Adventure & Trampoline Park which is coupled with a whole lot of activities where you can play, enjoy & have fun on multiple rides & games with your friends & family.
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